Loyalty Program Software
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Before your company decides what loyalty program software you will need for a reward program it is highly recommended that you first fill out a decision matrix to determine whether you should participate in a Turnkey Program (e.g. Air Miles), work with a Strategic Partner (e.g. Esso Extra) or develop a Self-Directed do it yourself program.  

Decision Matrix

 

Many companies build in-house or purchase  customer loyalty software  that allows for the management of the reward program and at the same time provides a convenient low cost communication platform with customers participating in their program.   These web-based programs can support a diverse range of applications that include:

bulletCustomer point statements
bulletCustomer hassle free reward fulfillment
bulletCreate and deploy surveys
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Analyze and communicate the results

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Coordinate and act on the results.

bulletIdentify key satisfaction issues
bulletIdentify and save at-risk customers
bulletDirect the right input into your products or services
bulletDirect the right resources to the right places

Once you have determined which  is the best type of loyalty program for your organization you can then make a better determination to the type of loyalty program software  that would best meet both your customer's and your company's needs.

 

Consumer Loyalty Program    Customer Loyalty Program    Customer Loyalty Program Web    Discount Loyalty Program    Employee Loyalty Program    FAQ Loyalty Program    Guest Loyalty program    Loyalty Building Program    Loyalty Program Software    Loyalty Reward Program    

 

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Last modified: November 21, 2007